Frequently Asked Questions
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What are your processing times?
Order processing times vary depending on the amount of work required to customize a product. In general, our processing times are:
- Ready to ship sarees with unstitched blouses: 2-3 Working days
- Simple Blouse Stitching: 5 - 7 Working Days
- Embroidered Sarees/Blouses: 15-20 Working Days
- Heavy Embroidered Lehengas: 40-45 Working Days
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What size should I order?
We recommend checking the size chart provided on each product page to find the best size for you. If you're still unsure, You can provide your measurements by selecting the option "Custom" and providing your measurements for a more accurate and custom made fit at no extra charge.
- How long does shipping take?
Shipping times depend on your location. Once the order is shipped, delivery takes 3-5 business days within India and up to 4-7 business days for international shipments.
- Do you offer free shipping?
We offer free standard shipping on orders over a certain amount. The specific amount and other shipping options are listed on our website. - What is your return policy?
Please refer to our Exchange, Return & Refund Policy for further details. - Can I cancel my order?
We begin processing orders as soon as they are placed, so cancellations may not always be possible. - How can I track my order?
Once your order has shipped, you'll receive an email with tracking information. - What payment methods do you accept?
We accept all major credit and debit cards, UPI and Net banking payments.